Ntt Data Hiring For Help Desk Associate @ NTT DATA, Inc.

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Ntt Data Hiring For Help Desk Associate

NTT DATA, Inc.
1 - 4 years
Coimbatore
10 months ago
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Job Description

Role Responsibilities:

- Provide L1 and L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone.

- Activities include recognition, research, isolation, resolution & follow up steps.

- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

- Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Required Skills:

Qualification:

- Graduate At least 1 to 3 years of experience in an international technical support profile.

1Rotational shifts (24*7). Basic Technical Support skills.

please share your resume am*************n@nt****a.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: NTT DATA, Inc.
Location(s): Coimbatore

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Keyskills: IT Helpdesk Help Desk Operations Technical Helpdesk Service Desk

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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NTT DATA, Inc.

Company DetailsNTT DATA, Inc.

Ntt Data Hiring For Help Desk Associate @ NTT DATA, Inc.

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