Manager, Business Excellence @ Insight Direct India

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Manager, Business Excellence

Insight Direct India
4 - 7 years
Noida, Gurugram
10 months ago
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Job Description

As a Manager, Business Excellence , you will drive simplification across the organization, build quality DNA within the organization, streamline processes, and drive standardization.

Conduct internal audits for business and enabling areas based on the agreed minimum standards

Partner with practice leads/managers on identification of improvement opportunities

Lead improvement initiatives for the firm

Conduct quality trainings thereby instilling quality DNA within the organization (Lean, Six Sigma, ISO, ITIL, etc.)

Lead knowledge management initiative. Document customer success stories, customer journey mapping

Establish best in class quality framework for delivering consistent and predictable operational framework

Drive standardized service level measurement framework at practice/client level, including definitions, data capture and reporting

Collaborate with relevant stakeholders to drive action plans from feedback received through NPS/CSAT

What you can expect

Were legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

Some of our benefits include:

Freedom to work from another locationeven an international destinationfor up to 30 consecutive calendar days per year.
Medical Insurance
Health Benefits
Professional Development: Learning Platform and Certificate Reimbursement
Shift Allowance

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Process Excellence / Six Sigma Manager
Employement Type: Full time

Contact Details:

Company: Insight Direct India
Location(s): Noida, Gurugram

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Keyskills: six sigma project management iso process excellence certified black belt dmaic lean six sigma six sigma black belt process improvement minitab kaizen tpm vsm tqm business excellence lean ohsas 18001 quality assurance qms operational excellence

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Insight Direct India

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center...

Manager, Business Excellence @ Insight Direct India

Home > Business Process Quality