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Receptionist @ Dueducos Llp

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 Receptionist

Job Description

    Job Summary: Receptionist We are looking for a dedicated and friendly Receptionist to join our team at our Cochin hotel. As the first point of contact for our guests, you will play a pivotal role in ensuring a seamless and professional experience. Your commitment to excellent guest service, along with your ability to manage the front office operations efficiently, will contribute to the success of our hotel. Responsibilities: - Welcome and check-in guests with a warm, professional, and friendly demeanor, ensuring a positive first impression. - Address guest inquiries, requests, and concerns in a courteous and prompt manner. - Provide guests with detailed information about hotel services, amenities, and local attractions. - Coordinate with other hotel departments to fulfill guest needs and requests in a timely manner. - Manage reservations, cancellations, and room assignments efficiently. - Answer and forward phone calls, ensuring that guest needs are addressed promptly. - Handle C-FORM data entry and ensure all necessary documentation is completed accurately. - Assist with sorting mail and handling basic inquiries. - Maintain an organized, clean, and welcoming front desk area. - Utilize hotel management software to check guests in and out, and update guest information. Requirements: - Bachelors Degree/Diploma in Hospitality, Aviation, or a related field. - 1 year of experience in Receptionist operations and guest services. - Strong communication, customer service, and problem-solving skills. - Ability to thrive under pressure while meeting targets and deadlines. - Familiarity with hotel management software and Microsoft Office. - Strong team-building skills and a high degree of integrity and ethics. Job Type: Permanent Schedule: Day shift Ability to commute/relocate: Kochin, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person,

Employement Category:

Employement Type: Full time
Industry: Others
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Receptionist

Contact Details:

Company: Royal casa properties
Location(s): Kerala,

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Keyskills:   Hospitality Aviation Customer Service Communication Problemsolving Teambuilding

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Dueducos Llp

Dueducos Llp

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