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Desktop Support Engineer @ Coforge

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 Desktop Support Engineer

Job Description

  • Perform first-level diagnostics and basic troubleshooting for Windows, Linux, and networking equipment.
  • Monitor the operational status of systems through dashboards and alerting tools.
  • Log incidents and provide detailed reports to L2 Engineers and IT supervisors.
  • Replace hardware components such as sensors, power supplies, or cables as per SOPs.
  • Coordinate with airport personnel and passengers during system disruptions.
  • Escalate unresolved or critical issues to L2 Engineers or OEMs.
  • Provide shift-end handovers and contribute to daily activity logs.
  • Follow all safety and security protocols within the airport environment.
  • Report issues at regular intervals via Excel/Word.
  • Perform hardware maintenance.
  • Maintain a site report log book.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Coforge
Location(s): Ahmedabad

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Keyskills:   Linux Troubleshooting Windows Troubleshooting Troubleshooting OEM Reporting

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Coforge

Coforge is a global digital services and solutions provider, that enables its clients to transform at the intersect of domain expertise and emerging technologies to achieve real-world business impact. A focus on very select industries, a detailed understanding of the underlying processes of those in...