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Hiring For E-commerce process -Customer Support Executive @ Teleperformance

Home > Voice / Blended

 Hiring For E-commerce process -Customer Support Executive

Job Description

Roles and Responsibilities

  • Handle customer queries via phone calls, emails, and chats with empathy and professionalism.
  • Provide accurate information to customers regarding banking products and services.
  • Resolve customer issues promptly and efficiently while maintaining a high level of service quality.
  • Meet performance targets set by the organization for call handling time, resolution rates, and first-call resolution.
  • Collaborate with team members to achieve common goals and objectives.

Desired Candidate Profile

  • 0-1 year of experience in BPO/Call Centre environment or related field (freshers welcome).
  • Excellent communication skills in English language (written & spoken).
  • Ability to work on Inbound Calls, Inbound Voice Process, Customer Care, and Excellent Communication skills.

Preferred Skills Required


  • Graduate / Undergraduate Both Can Apply
  • Fresher/Experienced Both Can Apply
  • Excellent Communication in English/Hindi and Written
  • Should have Own Laptop/Desktop
  • Minimum Processor Required i5 and above
  • Broadband Connection Speed 50Mbps, download and Upload
  • Should have Headset with Mic
  • Should have Web Cam in working condition
  • Should have Power Backup

Perks & Benefits


Salary:- 20K CTC, Net Take Home - 16,400 In-hand

6 Days Working

Rotational Shifts

No Leave In Next Three Months


HR Contact Details

Vivek Peter:-

Contact Number 7906049***, Email, vi********r@te****************s.com

Name: - Khushi

Contact Number: - 8194014***

Name: Kimberleen

Contact Number:- 8218787***

Name: - Vivesh:- 8445022***

Name: - Harendra


Interested Candidates can reach out us on above given contact numbers or can drop their resume on email or what's App us.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Teleperformance (TP)
Location(s): Mohali, Chandigarh

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Keyskills:   BPO Inbound Voice Process Excellent Communication In English Customer Care Fresher Hiring Inbound Calls

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Teleperformance

Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.