Senior Technical Program Manager
- Orange Business
- 12 - 17 years
- Noida, Gurugram
- 8 months ago
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Job Description
- Mission
Your daily missions:
- Leading large scale transformation to build new/ strategic platforms
- Supporting the existing/ legacy tools to keep the ongoing business operational
- Lead cross-cultural, cross-functional teams of people to drive business goals
- You will manage the IT budget, overseeing both CAPEX and OPEX to ensure financial efficiency
- You will be responsible for assessing and managing the portfolio capacity, including resources and competencies, to optimize project delivery
- You will validate the IT strategy and roadmap, ensuring alignment with Portfolio and Enterprise Architect recommendations
- Desired Profile
- We are looking for a candidate with a minimum of 12+ years of experience in IT portfolio management or a related field A strong educational background in engineering is essential, as it will provide the technical foundation necessary to excel in this role
- You should possess strong leadership skills to effectively drive both external and internal IT teams, ensuring proper prioritization within the portfolios
- A results-oriented mindset is crucial, along with the ability to manage cross-functional/ global teams and influence stakeholders with impact
- Additionally, you should have the capability to build and maintain budgets and roadmaps, prepare executive reporting, and maintain a focus on key objectives Track
- Technical Skills
- Deep expertise in service assurance transformation, particularly in monitoring and observability for enterprise networks
- Hands-on experience with full-stack observability platforms, AIOps, and telemetry solutions
- Strong understanding of cloud-native monitoring (eg, Prometheus, Grafana, OpenTelemetry, ELK Stack)
- Knowledge of automation frameworks for network and application monitoring
- Experience with machine learning-driven anomaly detection and predictive analytics for service assurance
- Familiarity with ITSM and incident management platforms (eg, ServiceNow, Splunk ITSI)
- Ability to drive integration of monitoring solutions across hybrid cloud and on-premise environments
- In-depth knowledge of B2B telecommunications, particularly in voice and collaboration products, is a must
- Proven capacity to manage a team effectively, fostering collaboration and productivity
- Strong financial analysis and budgeting skills to oversee CAPEX and OPEX
- Expertise in IT strategy development to align projects with business objectives
- Proficiency in risk management to identify and mitigate potential challenges
- SAFe understanding is required to ensure familiarity with agile frameworks
- Familiarity with portfolio management tools (eg, Jira, Microsoft Project)
- Soft Skills
- You should possess exceptional analytical and problem-solving abilities that empower you to assess complex situations critically and make informed, strategic decisions that drive project success
- Outstanding communication and interpersonal skills are essential, allowing you to effectively collaborate with diverse teams and stakeholders at all levels of the organization, fostering a culture of open dialogue and transparency
- A strong team-oriented mindset with a collaborative approach to working with others
- Adaptability and flexibility in a fast-paced environment, enabling you to respond effectively to changing priorities
- Strategic thinking and decision-making skills to align IT initiatives with business goals
TBD
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Program ManagerEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Noida, Gurugram+ View Contact
Keyskills: OPEX Automation Service assurance IT strategy Analytical Incident management Budgeting Risk management Project delivery Monitoring
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