Job Description
We are hiring for Customer service Associates - International Process ( Voice) for Airoli Location ( Navi Mumbai)
Process:International voice process (24*7 shift & 2 rotational week offs)
Rounds of interview would be via telephonic/video interview
Initially its work from home & after lockdown, you will have to start reporting at office
Job responsibility:
Handling inbound calls-Customer Service profile
To successfully resolve customer Queries / Complaints.
Fresher/Experience in International customer service Process
Should be comfortable with Night Shift ( Flexible with 24 / 7 & rotational Shifts and Rotational off)
Good Communication Skills
Qualification: Any Graduate / Undergraduate
Min. 0-10 yrs of Experience in domestic/international voice process/experience in any field & Freshers with good communication skills can be considered .
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers
Education
Under Graduation: Graduation Not Required
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: Sutherland
Address: 7th Floor, Bldg no 14, Mindspace, Thane Belapur Road, Airoli, Navi Mumbai - 400708, MUMBAI, Maharashtra - 400001,India
Location(s): Mumbai
Keyskills:
night shift
bpo
voice
telecaller
US voice process
handling queries
inbound
US international process
customer service
customer care
call center
customer executive
fresher
calling
telecalling
communication skills