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Desktop Support Engineer @ UST

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 Desktop Support Engineer

Job Description

Role & responsibilities


  • Providing phone, email, remote, and in-person support to troubleshoot various technical problems
  • Installing and configuring computer hardware, software, peripherals, and networking equipment
  • Resolving issues with internet connectivity, printers, scanners, phones, and other equipment
  • Performing troubleshooting to diagnose system failures and identifying root causes
  • Managing technology inventory and placing orders for equipment
  • Escalating complex issues to the appropriate teams if unable to resolve them independently
  • Providing new system orientation and training to end users
  • Documenting technical issues and solutions in a ticketing system

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: UST
Location(s): Bengaluru

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Keyskills:   Desktop Support Outlook Configuration Desktop Troubleshooting

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₹ 2.5-3 Lacs P.A

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UST

Sterling Outsourcing from Poland is a professional outsourcing services provider specializing in delivering cost-effective, high-quality business support solutions. Based in Poland, Sterling offers a strategic advantage through a highly skilled workforce, competitive pricing, and EU-aligned busin...