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Desktop Support Engineer @ Teleperformance

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 Desktop Support Engineer

Job Description

Role & responsibilities


Here are the primary duties and responsibilities of a Desktop Support Engineer:

  • Respond to user inquiries regarding computer software or hardware operation to resolve problems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Oversee the daily performance of computer systems and respond to system messages, alerts or any system failures.

Job Classification

Industry: BPM / BPO
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Hyderabad

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Keyskills:   Outlook Configuration Desktop Support Windows Installation Printer Support Laptop Support

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₹ -4 Lacs P.A

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Teleperformance

Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.