Customer Support Executive @ ti Steps

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Customer Support Executive

ti Steps
70 Positions
Bengaluru
9 months ago
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Job Description

Job Summary:
We are looking for a Customer Support Executive to manage customer interactions and ensure a high level of satisfaction. This role is ideal for individuals with excellent communication skills and a passion for helping others.

Key Responsibilities:

Respond to customer inquiries via phone, email, or chat
Resolve product or service issues promptly and professionally
Maintain accurate records of customer interactions
Escalate complex issues to the appropriate teams
Follow up with customers to ensure resolution and satisfaction

Qualifications:

Bachelors degree in any discipline
Excellent verbal and written communication skills
Strong problem-solving and interpersonal skills
Ability to multitask and work under pressure

Employement Category:

Employement Type: Full time
Industry: E-Learning
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive

Contact Details:

Company: Ti Steps
Location(s): Bengaluru

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Keyskills: management resolution basic crm communication conflict tools customer handling time patience problem-solving active

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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ti Steps

TI Steps (Tisteps Private Limited) is an EdTech and staffing company based in Chennai, India. The company, founded in 2012, has two main divisions: an EdTech arm that builds educational technology products, and a staffing division that provides talent acquisition services. The company was formerl...

Customer Support Executive @ ti Steps

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