Collections Executive
- Krazybee Services
- 20 Positions
- Bengaluru
- 7 months ago
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Job Description
Greetings from KreditBee!
We are excited to welcome freshers and experienced professionals (upto 3 years) to explore an amazing opportunity in our Hindi Voice Process Collections Team at our Bangalore office.
Job Title: Operations Executive Hindi Voice Process (Collections / Debt Recovery)
Experience: 0 - 3 Years
Joining: Immediate Joiners Preferred
Language: Hindi (Mandatory)
Job Description:
KreditBee is hiring Operations Executives for its Hindi Voice Process Collections / Debt Recovery Team. If you have excellent Hindi communication skills and are passionate about customer interaction and financial recovery processes, we welcome you to join our dynamic team in Bangalore.
Key Responsibilities:
Make outbound calls to customers for EMI collections and overdue payment reminders.
Educate customers about repayment options and resolve queries effectively.
Negotiate and follow up on payment commitments.
Maintain call logs, update CRM with call outcomes.
Requirements:
Hindi fluency is mandatory (verbal communication).
Strong interpersonal and negotiation skills.
Immediate joiners preferred.
Qualifications:
12th/ Diploma pass with experience / Graduate in any discipline
Freshers and candidates with up to 3 years of experience in customer support, collections, BPO, or voice process roles are welcome.
Perks & Benefits:
Attractive incentives based on performance
On-the-job training provided
Career growth opportunities within KreditBee
Positive and supportive team environment
Contact: HR Sanu V 99hidden_mobile3 / hidden_email
Disclaimer:
This job description is intended to outline the general nature and key responsibilities of the position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. The responsibilities and qualifications described may be subject to change, and other duties may be assigned as needed. Employment is at-will, meaning the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice.
Data Utilization Disclaimer:
By applying for this position, you acknowledge and agree that any personal data you provide may be used for recruitment and employment purposes. The data collected will be stored and processed in accordance with our privacy policy and applicable data protection laws. Your information will only be shared with relevant internal stakeholders and will not be disclosed to third parties without your consent, unless required by law.
Employement Category:
Employement Type: Full timeIndustry: NBFC ( Non Banking Financial Services )Role Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Collections ExecutiveContact Details:
Company: Krazybee ServicesLocation(s): Bengaluru
Keyskills: debt recovery collection outbound calling domestic voice process collections telecalling collections process debt collection voice process voice support
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