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Domestic process Customer Care @ IGT Solutions

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 Domestic process Customer Care

Job Description

Customer Service Associate


Job Role: -

  • Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
  • Maintain a high standard of service quality, adhering to Expedia's customer service guidelines.
  • Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

  • Minimum HSC or equivalent; a Bachelor's degree is a plus.
  • Excellent communication skills in English, both verbal and written.

Extra Benefits: -

  • Performance based Incentives.

Shift Time & Week Off: -

  • 6 Days working 24*7 Rotational Shifts (Including Night Shifts).
  • 1 Rotational Week Off

Transport Facility: -

  • Pick-up or Drop facility available.

Direct walk in - Friday

Time - 9:00am- 5:00pm


Address:- Ground Floor, IGT Solutions, Weikfield D Block, Opp. Hayatt Hotel, Viman Nagar, Pune


Contact Person - Boobalan


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   Customer Service Inbound Process Customer Support

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₹ 50,000-1.75 Lacs P.A

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IGT Solutions

Weikfeild I.T park , Block D 6th floor viman nagar ,behind Novotel hotel. Pune 411014 .