Subject Matter Expert
- Infogain
- 8 - 12 years
- Mumbai
- 11 months ago
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Job Description
Position Overview
We are seeking a skilled and dynamic professional to join our team as a Delivery/BSME with expertise in airline IT systems. This role involves working closely with airline clients, leveraging technical expertise and strong communication skills to deliver impactful solutions. The ideal candidate will have significant experience in airline IT systems, network planning, and scheduling, with a focus on bridging communication across diverse teams. Consulting experience is a plus, and the role requires up to 50% travel.
Key Responsibilities
- Collaborate with airline clients to understand and address their IT and business needs, particularly in Network Planning and Scheduling (Scheduling, Slot Management, Alliances, Forecasting, Fleet Optimization).
- Troubleshoot and resolve issues related to complex IT solutions, ensuring seamless system performance and client satisfaction.
- Work effectively with disparate teams, facilitating clear communication and bridging information gaps to drive project success.
- Develop and deliver presentations to stakeholders, articulating technical solutions and business impacts with clarity.
- Leverage working knowledge of airline IT systems to support implementation, optimization, and maintenance of critical systems.
- Contribute to consulting engagements, providing insights and recommendations to enhance operational efficiency (consulting experience preferred but not mandatory).
- Ensure high-quality delivery of solutions while adhering to project timelines and client expectations.
Qualifications
- Education: Bachelors degree in a relevant field (e.g., Computer Science, Information Technology, Aviation Management, or equivalent).
- Experience:
- Minimum 5 years of experience working with airline IT systems.
- At least 2 years of experience in Network Planning and Scheduling departments at airlines, with exposure to Scheduling, Slot Management, Alliances, Forecasting, and Fleet Optimization, OR equivalent experience with a major consulting organization.
- Proven experience troubleshooting complex IT solutions.
- Consulting experience is a bonus.
- Demonstrated ability to work with diverse teams, effectively bridging communication and information gaps.
- Skills:
- Excellent communication and presentation skills (mandatory).
- Strong working knowledge of IT systems, particularly in the airline industry.
- Ability to manage multiple stakeholders and deliver solutions in a fast-paced environment.
- Proficiency in analyzing and resolving technical and operational challenges.
- Travel: Willingness to travel up to 50% or less, as required by project needs.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: Subject Matter Expert - ITEmployement Type: Full timeContact Details:
Company: InfogainLocation(s): Mumbai
Keyskills: Travel Domain Network Planning Airlines Profit Manager Slot Manager Airline Forcasting
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Infogain is a Silicon Valley headquartered company with software platform engineering and deep domain expertise in the travel, retail, insurance and high technology industries. We accelerate the delivery of digital customer engagement systems using digital technologies such as cloud, mic...
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