Hiring For International Non Voice Process - Email Process
- Sutherland
- 0 - 1 years
- Mumbai
- 9 months ago
- Email to a friend
- Report this job
Job Description
Walkin Drive at Sutherland for Customer Support Executive - (Email Process) at Sutherland
Date: 29th May - 6th Jun
Are you passionate about customer support and very excellent with English Communication skills? Let's make your career at Sutherland!
Location: Airoli, Navi Mumbai
Position: Customer Support Executive - Non Voice
Job Description:
Sutherland is looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives!
If you're passionate about helping customers and providing top-tier support, this is your opportunity to build a rewarding career with us.
Key Responsibilities:
- Assist customers via Email, Chat, or Backoffice channels, providing exceptional service and solving issues.
- Respond to customer inquiries in a timely, accurate, and professional manner.
- Maintain high customer satisfaction by delivering outstanding service.
- Handle customer queries, provide information, and ensure positive interactions.
- Work as part of a team to meet company goals and targets.
Skills and Qualifications:
- Passion for customer service and problem-solving.
- Excellent communication skills (both verbal and written).
- Ability to work in a fast-paced environment.
- Comfortable with rotational shifts, including night shifts.
- Freshers (HSC or Graduates) or candidates with up to 6 months of experience in customer support.
- Must be based in Mumbai and able to commute to the office.
Perks and Benefits:
- Salary: 18,000 - 22,000 per month
- Travel Allowance: 3,500
- Performance Incentives: 2,750
- Other Benefits: Overtime pay, incentives, and more!
Working Hours:
- 5 days working with 2 rotational offs.
- Candidate should be Flexible rotational shifts including night shifts
Why Sutherland?
- Career growth opportunities and skill development.
- Fun, dynamic work environment.
- Incentives and rewards based on performance.
How to Apply:
- Walk-in Interview:
Date: 29th May - 6th Jun Meet HR-Vijeta - 7028312***
- Location:
5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Airoli, Navi Mumbai, Maharashtra 400708.
Travel Boundaries:
- Open to candidates residing in the following areas:
Central Line (Sion to Dombivli) and Harbour Line (Wadala to Panvel).
Note: A 1.5 km cutoff applies to Kalyan, Panvel, and Dadar stations.
If you're ready to jumpstart your career in customer support and be part of a leading global team, Sutherland is the place for you. Don't miss out apply now and take the first step toward an exciting career with us!
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success AssociateEmployement Type: Walk-insContact Details:
Company: SutherlandLocation(s): Mumbai
Keyskills: US Process Customer Service Good English Communication Fluent English Excellent Communication In English Blended Process Email Support International Process International BPO
Similar positions
Sutherland
\\\\\\\\\\\\\\\\n\\\\\\\\\\\\\\\\n Honeybee Tech Solutions is a global Talent solutions provider with mission and passion to connect world-class talent with marquee global companies in ways that make work incredibly meaningful, valuable and beneficial for everyone. At Honeybee Tech Solutions, We are...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in