Sr. Associate / Lead Associate
- Sutherland
- 2 - 7 years
- Mumbai
- 10 months ago
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Job Description
Greetings from Sutherland!!!
We are hiring for international Airline (Travel) process
Domain - Interline profile and Fare Audit profile.
Location - Airoli (Navi Mumbai)
Work Mode - Work from Office
Designation - Sr. Associate / Lead Associate
Minimum 4-5 Years of Experience is required
Immediate joiners preferred
Roles and Responsibilities: For Interline
- Having knowledge of Travel process
- Having knowledge of PRA Revenue Accounting
- Having experience of Interline Inward and Outward is Mandatory
- Evaluation and Initiation of 3rd Rejections cases
- Experience on SPA and Source Code
- Error Clearing
- Quality check of tickets
- Bills receivables and Payable
Roles and Responsibilities: For Sales PRA
- Having knowledge of Travel process
- Having knowledge of PRA Revenue Accounting
- Having experience of Sales Processing
- Booking of Sales Receivables/Receipts/Invoices/Credit Note
- Identification of under collection (MCO/EMD Over-utilization/Unreported Sales/Dual Utilization)
- Having experience of Refund Processing
- Having experience of Sales Exception (Interface / Proration) resolutions
- Having experience of SLA Deliverables
- Analysis of Sales data, Quality & checklist
- IATA qualified
Roles and Responsibilities : FOR FARE AUDIT
- Knowledge on Fare Audit
- Fare Calculation
- Audit of the published and unpublished fare. Sales, Exchanged and Refunded tickets
- Evaluating the violation in fares, taxes collection.
- Raising ADM- Agency Debit Memo for under-collection
Desired Candidate Profile
- Should have minimum 3-5 years of experience in Travel (Interline) process.
- Minimum Graduate.
- IATA - Can be added advantage.
- Should be well versed with MS Office.
- Should have knowledge about GDS tools.
- NOTE :
- Apply only if you have similar process knowledge.
- We are only hiring for MUMBAI location.
- Kindly call on 7304353*** or mail your CV on lu*************a@su*************l.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer SuccessRole: Customer Success - OtherEmployement Type: Full timeContact Details:
Company: SutherlandLocation(s): Mumbai
Keyskills: Airline Process amadeus Interline Billing Fare Audit Ticketing Audit Sales & Refund Processing IATA MS Office PRA Accounting Revenue Accounting GDS Tools
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Sutherland
\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.
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