ISO Consultant
- Clover Infotech
- 2 - 5 years
- Mumbai
- 1 year ago
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Job Description
- Prior experience in Quality, IT service management system in an IT Industry.
- Minimum 2 years quality system management Knowledge of business processes and application of quality management standards
- Familiarity with implementing and maintaining ISO 9001 and ISO 20000 standards is desirable.
- Experience in Monitoring, measuring, analyzing and evaluating Service management objectives.
- Strong knowledge and experience to create Service Continuity Plan.
- Risk Management for the IT Service management system.
- Experience in capacity requirement, Service availability requirements and targets
- ISO Documentation for organization s IT Service management system
- Attended Internal and External Audits.
- Knowledge/Experience in CMMI will be an added value.
Key Responsibilities:
- Update and maintain ISO Documentation, controls and records for ISO 9001.
- Waste Management Strategy, Controls and Documentation
- Conducting Internal audits and participating in External ISO Audits
- Follow up on the Audit Findings Closures with respective process owners
- Delivering ITIL and ITSM related trainings
- Verifying ITSM related records
- QMS and ITSM Risk Management
- Conducting Project Consultation Reviews and Audit Readiness sessions.
- Preparing Audit Reports & helping auditees to close them.
- Gap Analysis of current QMS Management System
- Fixing the gaps in the QMS Management System
- Improvising QMS, EOHS, ITSM Documents and Controls
- The candidate typically works in an office environment but may also spend time conducting field inspections and assessments in various work settings, e.g. office premises.
- Base location is at Andheri, Mumbai (H.O.)
Qualifications:
- Bachelor s degree in engineering/ bachelor s degree in any other stream from authorized university.
- Professional certifications related to ISO 9001 (Quality Management System), ISO 20000-1:2018 (IT service management system (ITSM))
- Strong knowledge of Quality, IT service management system, and best practices.
- Excellent and assertive communication (Written & Spoken), interpersonal, and leadership skills.
- Analytical and problem-solving skills, with attention to detail.
- Ability to work effectively in a team and independently, with a proactive and collaborative approach.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Quality AssuranceRole Category: Business Process QualityRole: Quality Auditor / InspectorEmployement Type: Full timeContact Details:
Company: Clover InfotechLocation(s): Mumbai+ View Contact
Keyskills: Waste management SAN French ISO ISO 20000 Analytical CMMI Gap analysis Risk management Monitoring
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Clover Infotech
Clover Infotech is a leading IT services and consulting company. We are a strategic partner to the worlds leading technology OEMs such as Oracle (Platinum partner), Microsoft (Gold partner) and IBM. We provide solutions and services across application and technology modernization, cloud enablement...
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