Associate Staff Engineer, Servicenow (itsm, Service Portal)
- Nagarro
- 4 - 10 years
- Remote
- 8 months ago
- Email to a friend
- Report this job
Job Description
- Experience 5+ years
- Strong experience in ServiceNow Development specializing in ITSM, Service Portal, ITOM and Webservices
- Hands-on experience in ServiceNow integrations with third-party systems.
- Strong understanding of ServiceNow architecture and data model.
- Experience with scripting in ServiceNow using JavaScript, Glide APIs, and AngularJS.
- Demonstrated experience in implementing ServiceNow integrations with third-party platforms.
- Familiarity with ITOM practices and CMDB configurations.
- Strong understanding of ITIL principles
- Ability to translate business requirements into technical solutions
- Develop and implement technical solutions and conduct component Integration Tests.
- Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
- Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery detail.
- Excellent communication and interpersonal skills
RESPONSIBILITIES:
- Understanding functional requirements thoroughly and analyzing the clients needs in the context of the project
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
- Determining and implementing design methodologies and toolsets
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production rollouts.
- Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving complex bugs
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
Bachelor s or master s degree in computer science, Information Technology, or a related field.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Full Stack DeveloperEmployement Type: Full timeContact Details:
Company: NagarroLocation(s): Remote+ View Contact
Keyskills: Computer science Web services Design review Javascript WBS business rules Application development Troubleshooting Continuous improvement Information technology
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