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Urgent Hiring For International Voice Process @ Sutherland

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 Urgent Hiring For International Voice Process

Job Description


Mega Walk- in drive - Hiring for International Voice Process Customer Support (Night Shift)
Looking for immediate joiners with excellent communication skills


We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.


Key Responsibilities-


  • Provide voice-based support to international customers.
  • Handle and resolve customer queries effectively and efficiently.
  • Comfortable working in 24/7 rotational shifts including night shifts.
  • Adhere to process requirements and achieve performance targets.

Preferred Candidate Profile:


  • Excellent English communication skills (verbal and written).
  • Comfortable in a fast-paced, dynamic work environment.
  • Basic proficiency in MS Office (Outlook, Word, Excel).
  • Strong keyboarding and PC navigation skills.
  • Team player with a positive and professional attitude.
  • Ability to meet and exceed performance metrics.
  • Comfortable to work in rotational shift (24*7).

Salary Range: 3.00LPA-3.5LPA (based on experience & performance)

Shift: 24x7 rotational with 2 rotational offs per week

Cab facility provided for convenient travel

Travel Allowance included Work-life balance with 2 rotational weekly offs

Location Eligibility (Travel Boundaries): Only candidates within 15 km from the Uppal NSL ARENA in the below areas are eligible to apply:


==>Write top of your resume HR. FAIZA referral


  • Address: NSL Arena, Sutherland Global Services Survey No- 1, 6, Uppal - Ramanthapur Rd, Uppal, Hyderabad, Telangana 500039(9th floor)

Walk-in timing 09.00 AM to 1.30. PM ==> For more details Contact HR FAIZA

Mobile No: 9182862***(10.00AM-12PM)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins

Contact Details:

Company: Sutherland
Location(s): Hyderabad

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Keyskills:   Bpo Voice Excellent Communication Skills Interpersonal Skills International Voice Process

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₹ 2.75-3.5 Lacs P.A

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Sutherland

\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.