API & Backend: Experience with RESTful APIs, webhooks, event-driven architecture.
Zendesk Experience: Prior experience with Zendesk (Support, ZIS, or Ticketing API) for bot-to-agent handoff, ticket routing, and integrations would be a plus.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SupportRole: IT Support - OtherEmployement Type: Full time