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Jewellery Consultant @ Caratlane

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 Jewellery Consultant

Job Description

Education, Certificate
(Relevant education, achievement certification)
  1. Any bachelor degree is mandatory
  2. MS Office certification / part of curriculum
Knowledge
(knowledge gained in the past relevant to thisrequirement)
  1. Knowledge in front-end retail operations
  2. Selling customer service
  3. Basic knowledge of Jewellery - Gold, Diamond, Platinum and Silverwill be an added advantage
Skills
(Specific job skills required for this job)
  1. Communication - Excellent verbal communication inEnglish(Mandatory) regional language.
  2. Basic computer operating knowledge
  3. E-mail communication
  4. Basicknowledge of Point of Sale system (POS)
Experience
(Specific type or amount of experience)
  1. 1 - 3 years of relevant experience in front-end retailoperations. Preferably with an established Retail Brand
  2. Freshers with high level of communication skills and attitude toserve customers
Suitability Criteria

Success Behaviors
(Traits like interpersonal skills etc.)
  1. Enthusiastic
  2. Selling(Passion to Sell)
  3. Interpersonal Skills
  4. Influencing
  5. Analytical
  6. Pressure Tolerance
  7. People oriented
  8. Strong Team Player
  9. Warmth / empathy
  10. Organized
  11. Willing to take Ownership
  12. Willingness to Learn
  13. Well groomed
Willingness
(Preference / Values / other requirements)
  1. Job location - Across India
  2. Ability to work as per Brand guidelines and set schedules.
  3. Extended working hours during weekends, Festivals and season time
  4. Shift timing - Minimum 9 hours with strict adherence
  5. High Integrity (non-negotiable)
Your KRA/KPI
  1. Attend and assist the customers at store and provide adequateproduct knowledge
  2. Influencing and selling jewellery
  3. Achieve target - Monthly / Seasonal
  4. Maintain high VM standard at store
  5. Addressing all customer queries
  6. Following up with the customers
  7. Ensure that the store is clean, safe and presentable forcustomers
  8. Completing payment transactions; preparing merchandise fordelivery.
  9. Retaining the existing or new customers
  10. Maintain and monitor store inventory
  11. Coordinating with inter departmental personnel
  12. Working on POS,ERP system, Magento etc

Job Classification

Industry: Gems & Jewellery
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: Retail Store Operations
Role: Department / Floor Manager
Employement Type: Freshers

Contact Details:

Company: Caratlane
Location(s): Bengaluru

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Keyskills:   retail branding vendor management digital marketing event management retail operations customer service retail brand management gold marketing platinum jcl jewellery pos recruitment erp system atl selling btl communication skills magento

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Caratlane

CaratLane is Indias first omni-channel jewellery brand, founded in 2008 with a mission to make beautiful, affordable, and wearable jewelry accessible to all. It combines technology and innovative retail strategies to provide a seamless shopping experience both online and through physical stores. Acq...