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Assoc Mgr Payroll Services @ UKG

Home > After Sales Service & Repair

 Assoc Mgr Payroll Services

Job Description

 Company Overview   With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And were only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that youre more than your work. Thats why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If youre passionate about our purpose people then we cant wait to support whatever gives you purpose. Were united by purpose, inspired by you. Essential Duties and Responsibilities
  • Strong problem solving, time management and priority setting skills
  • Develop strong relationships and alignment with our internal partners.
  • Ensure that all daily production requirements are completed each day with sufficient documentation to enable
  • Drive the establishment and refinement of the UKG Services process methodology and best practices
  • Generate operational metrics to communicate and manage the performance of the production team
  • Facilitate the delivery of training as required by internal or external customers
  • Performs interview process for new hires for roles within team.
  • Builds and maintains strong peer relationships within the team and across the organization.
  • Train team members on new or enhanced operation procedures and policies.
  • Implement quality control measures.
  • Other duties may be assigned from time to time Qualification
  • Overall Experience should be around 8 to 12
  • 4+ years of team leading or supervisory experience leadership role
  • Experience supervising Tax/Payroll Team representatives
  • Strong Knowledge on US Taxation (Federal, State, Locals) for both Employees and Employers portion
  • FPC or any Payroll related certification
  • 3+ years of process/operational excellence experience Preferred Qualifications/Skills:

  • 4- 5 + years of US Payroll/ US Taxation and/or services industry experience
  • Working knowledge of UltiPro is a plus
  • Must be proficient in Microsoft Office (Excel, Word, and PowerPoint) Interpersonal Skills:

  • Excellent written and verbal communication skills
  • Conflict resolution
  • Management experience
  • Excellent customer service skills
  • Ability to handle multiple tasks under tight deadlines
  • Highly motivated and team oriented  Where were going  UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet its our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Disability Ac********************s@***.com.

    • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: After Sales Service & Repair
    Role: Service Manager
    Employement Type: Full time

    Contact Details:

    Company: UKG
    Location(s): Noida, Gurugram

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    Keyskills:   us tax service management customer service wellness operational excellence risk management project management team management multitasking performance review product management quality assurance delegation project coordination project planning

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    UKG

    Ultimate Kronos Group (UKG) is an American Multinational Technology company with dual headquarters in Lowell, Massachusetts, and Weston, Florida.At UKG, our purpose is people. Formed by three leaders in HR solutions, UKG combines the strength and innovation of Ultimate Softwar...

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