1. Communicate with the customer via calls / email and resolve all the post sale queries
2. Addressing all customer queries
3. Following up with the customers
4. Timely responding to the customers
5. Retaining the existing and new customers
6. Coordinate with inter departmental personnel
7. Working on ERP system, Magento, Ameo etc.

Keyskills: retail branding vendor management digital marketing event management retail operations customer service retail brand management gold marketing platinum jcl jewellery recruitment erp system atl selling btl communication skills magento
CaratLane was founded in 2008 to address a common dilemma among women. The lack of jewelry that combined exquisite design with everyday wearability. Bridging the gap between special-occasion designs and dynamic lifestyles, CaratLane made diamond jewellery accessible, affordable, and effortlessly ti...