Customer Success Executive - IT Software - Only For Females
- Stellar Information
- 0 - 5 years
- Noida, Gurugram
- 7 months ago
- Email to a friend
- Report this job
Job Description
Job Role
Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills and good communication skills. Previous experience in a tele-sales role is an advantage.
Key Deliverables:
- Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls , and with walk in clients ;
- Work with these leads to convert into business for companys software and services.
- Create suitable quotes, Follow ups and Negotiations as required.
- Generates revenue by soliciting and obtaining purchase orders.
- Building trust & rapport with clients by providing them regular updates for the ongoing orders and by timely delivery of services.
- Co-ordination with different internal departments.
Key Skills:
- Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred.
- Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills.
- Familiarity with Negotiations & other sales tactics.
- Competency in Microsoft applications including word, excel, and outlook.
- Business goal oriented, ability to achieve business targets consistently.
- Uphold standards of self-motivation, time management to perform multi task and remain calm under pressure.
Experience:
- 0-5-year experience in inside sales/ Telesales/ Customer service for IT products and services.
- Extensive experience of in handling customer queries
- Can manage irritated customers and convert into sales
Qualification:
- Any Graduate, preferably Any technical graduate
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: TelesalesEmployement Type: Full timeContact Details:
Company: Stellar InformationLocation(s): Noida, Gurugram
Keyskills: Inside Sales Inbound Sales Outbound Sales B2C Sales Telesales Telecalling Inbound Calls Cold Calling B2B Sales Bpo Sales Domestic Sales Telemarketing
Similar positions
Stellar Information
Stellar Information Technology Private Limited Since 1993, Stellar has been a pioneer in providing data recovery, data migration and data erasure solutions. Stellar Data Recovery is a customer centric, critically acclaimed, global data recovery & erasure solutions provider with c...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in