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Hiring Senior Customer Support Representative For Non Voice!! @ Rivera Manpower

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 Hiring Senior Customer Support Representative For Non Voice!!

Job Description

Warm Greetings from Rivera Manpower Services,


Hiring for a Leading Bank Customer Support (Non-Voice Process)!

Join one of the worlds leading banks for a Customer Support - Non-Voice (Chat/Email) role!


Job Requirements:

  • Experience: Minimum 1 year in international chat or email support or Voice In International BPO (Mandatory)
  • Skills Required:
    • Excellent written and verbal communication
    • Strong analytical and customer handling skills
    • Willingness to work in US/UK rotational shifts
  • Qualification: Any graduate
  • Work Mode: Work from Office
  • Location: Hebbal
  • Shifts: Rotational (US/UK)
  • Joiners: Immediate Joiners Only
  • CTC: Max 5.5LAC

Roles & Responsibilities:

  • Handle banking-related customer queries via chat/email
  • Assist with customer account management and related issues
  • Resolve concerns regarding KYC compliance
  • Identify and escalate potential fraud or suspicious activity
  • Deliver excellent service and maintain high customer satisfaction

Call now to book your interview slot:
Contact Numbers: 7829336*** / 7829336*** / 9380300***


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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Keyskills:   international bpo customer support banking insurance Blended Process customer service NON VOICE e commerce Voice Process chat support Chat Process b2b kyc collections Customer Care semi voice UK shifts International Voice Process

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₹ .25-5.5 Lacs P.A

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Rivera Manpower

Rivera Manpower Services We are currently hiring for JP Morgan Chase/American Express/ Ernst Young (EY) / IBM / Dell / First Advantage /Siemens / Infosys / Amazon / HGS / Crossdomain Solutions / Capita Solutions / First Advantage / swiggy / tesco