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Urgent Hiring For Technical Support Engineer @ Incedo

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 Urgent Hiring For Technical Support Engineer

Job Description

Position Title: Technical Support Engineer


Business Function: Technical Support (US Voice Tech Support)


Job Location: Gurugram


Desired Candidate Profile: 0 to 4 Years of International voice experience.


Any Technical Graduate fresher may apply for Gurugram location.


US Shift Timing

Roles and Responsibilities

Good Troubleshooting Knowledge Network Troubleshooting

Windows OS / Software Installation,
password reset

Technical bent of mind to isolate a problem quickly
Troubleshooting of desktop/laptop and gadgets
Email configuration

Password reset

Desired Candidate Profile

Candidate should have completed Graduation

Customer service approach
Candidate should be comfortable with US shifts timings/24*7

Tech Support voice process.

Excellent communication skills

Voice Process


Immediate Joiner Preferred or who can join us in a weeks time. We offer:

1. Chance to join a truly growth-embracing culture, which will commit to helping you grow
personally and professionally.

2. An opportunity to work as part of a dynamic, ambitious and international team in an informal
and pleasant working environment.


Interested candidates can share updated resume along with below mentioned details to ku*********e@in******c.com


Total experience

Ok with Voice Process

Technical Voice Experience

Current & expected CTC

Current location

Ok to relocate.

Comfortable working in night (24*7) shifts

Comfortable working from Office

Comfortable with one way cab


Regards,

Prince Kumar


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Incedo
Location(s): Noida, Gurugram

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Keyskills:   BPO Technical Support Associate Technical Support Voice International BPO Troubleshooting Skills US Shift Technical Helpdesk Technical Analysis Tech Support Technical Support L1

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Incedo

Renowned consulting n strategy organisation