Senior, Business Intelligence Analyst
- Fourkites
- 4 - 7 years
- Chennai
- 7 months ago
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Job Description
At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable.
Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity .
FourKites is looking for a data analyst to support business intelligence and analytics efforts throughout our organization and identify opportunities for improvements through data-driven decision making. This new team member will work in our Customer Operations team matching the US Central time zone and work cross-functionally with sales, product, operations and engineering.
What youll be doing
- Data mining using state-of-the-art methods
- Extending company s data with third party sources of information when needed
- Enhancing data collection procedures to include information that is relevant for building analytic systems, incl robust ETL process
- Processing, cleansing, and verifying the integrity of data used for analysis
- Doing ad-hoc analysis and presenting results & insights in a clear manner
- Creating automated anomaly detection systems and constant tracking of its performance
- Establishes the performance baselines, builds dashboards, and transforms data through the use of SQL/Python Programming and SalesForce plugins.
- Analyzes performance in terms of revenue, cost and service to identify opportunities to optimize service level, maintain efficiency and minimize cost.
- Provides guidance to developing performance metrics, data structure required and connect them to business goals and objectives.
- Supports ad-hoc requests from the leadership team by providing data driven conclusions and recommendations to help drive customer retention and growth.
Who you are
- Bachelor s degree in Mathematics, Business, Economics, or other related fields.
- Preferred Master s degree in Data Analytics or a related field
- 5 years of related work experience in data analytics, sales operations, management consulting or supply chain management area
- Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data.
- Excellent business acumen with ability to translate technical findings into clear business recommendations and understand which metrics actually matter
- SQL proficiency - Master complex queries, data modeling, and optimization for efficient data extraction and manipulation
- Python/R expertise - Build analysis pipelines, automate data processes, and create statistical models
- Data visualization - Create compelling dashboards with tools like Tableau or similar BI tools that drive business decisions
- Salesforce Analytics expertise - Utilize Salesforce Analytics Cloud (Einstein Analytics) to create actionable dashboards and extract customer insights
- Working knowledge of Microsoft Azure or AWS, SalesForce, Jira and Confluence
- Solid knowledge of database, data lake, data analytics and visualization tools.
- Strong written and verbal communication skills.
- Strong planning, project management and organizational skills.
- High attention to quality, detail & pivoting to scrappy solutions when needed.
- Ability to work individually or within a team in a fast paced environment.
Who we are:
FourKites , the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks, and optimize performance across As the leader in AI-driven supply chain transformation, FourKites pioneered the Intelligent Control Tower powered by the world s largest real-time visibility network. Our platform creates comprehensive digital twins of your supply chain with AI-powered digital workers to automate resolution, improve collaboration and drive outcomes across all stakeholders. Unlike traditional control towers, we enable true real-time execution and intelligent fulfillment, transforming both your supply and customer.
Benefits
- Medical benefits start on first day of employment
- 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days
- Home Office setups and Technology reimbursement
- Lifestyle & Family benefits
- Annual Swags/ Festive Swags
- Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)
Job Classification
Industry: Courier / LogisticsFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business Intelligence & Analytics - OtherEmployement Type: Full timeContact Details:
Company: FourkitesLocation(s): Chennai+ View Contact
Keyskills: Supply chain Supply chain management Sales operations Project management Analytical Customer retention Data collection Data mining Business intelligence SQL
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