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Client Service Executive @ IndiaMART

Home > Sales Support & Operations

 Client Service Executive

Job Description

Role & responsibilities


1 Position holder will be an individual contributor.


2 Build and manage productive, professional relationships with clients using Telephonic and/or video conversations.


3 Ensure clients are using and deriving benefit from IndiaMART.


4 Ensure products/services in clients e-catalog are accurately defined.


5 Prompt resolution of client complaints.


6 Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures.


7 Daily 10-12 meaningful telephone/video calls with clients


Preferred candidate profile


65%+ marks in 10th and 12th


Graduates must atleast 6 month experience in the same profile will preferred


MBA with 6 month experience also preferred

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Noida, Gurugram

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Keyskills:   Communication Skills Negotiation Presentation Skills Pressure Handling Selling Skills Client Servicing Idea Generation Convincing Power Presentable

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₹ 1-3.5 Lacs P.A

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IndiaMART

IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...