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Zonal Manager @ IndiaMART

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 Zonal Manager

Job Description

This is a P&L position that involves servicing existing customers by offering them a world-class service experience. The focus is on upselling premium packages, client retention, ensuring customer delight through a need sensitive client servicing team and executing various marketing initiatives.

Job Responsibilities:


-Grow the business in terms of topline & bottom-line for the Zone

-Develop & execute annual operating plan - revenue & cost planning and forecasting

-Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members

-Ensure timely delivery of services to clients

-Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level

-Setup a system that delivers high customer retention

-Recruit, train & develop a client servicing team which is need sensitive, has a consultative selling approach & is proactive at offering highest level of customer delight


Key Skills:


- Client handling and application of Field Sales techniques

- Quick thinking and problem-solving

- Verbal communication with active listening

- Vision and foresight to create new opportunities for customer

- Team Management & Interpersonal skills

- Data Interpretation & Report Management

- Should be target oriented

- Strong leadership skills and team player

- Preference for candidates with Team handling experience of 100+ Individual


Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Zonal Sales Manager (B2B)
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Delhi, NCR

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Keyskills:   Client Servicing Upsell Sales Business Growth Cross Selling Client Retention Pnl Management Renewals Business Development People Management Skills Revenue Generation PNL

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IndiaMART

IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...