Monitoring Agent @ Softtek

Home > IT Support

Monitoring Agent

Softtek
2 - 4 years
Bengaluru
11 months ago
Email to a friend
Report this job

Job Description

Monitoring of Windows and Linux OS environments
Basic SAP system monitoring and alert interpretation
Familiarity with ServiceNow for ticket documentation
Understanding of job scheduling tools (e.g., Redwood, Control-M, cron)
Basic troubleshooting using predefined run books
Experience with monitoring tools (e.g., Nagios, Zabbix, SolarWinds)
High sense of urgency and proactiveness
Strong teamwork and collaboration
Good English communication skills
Customer care orientation
Attention to detail and responsibility in task execution

Nice to Have:

Basic scripting (PowerShell, Bash) for log and alert checks
Exposure to cloud monitoring (e.g., AWS CloudWatch, Azure Monitor)
Knowledge of ITSM processes and incident management
Familiarity with application logs and performance metrics

Roles and Responsibilities

24x7 monitoring of infrastructure, applications and scheduled jobs
Detect and triage alerts; initiate runbook-based actions
Document and update incidents accurately in ServiceNow
Escalate issues following incident handling procedures
Collaborate with peers and communicate effectively with support teams

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Softtek
Location(s): Bengaluru

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: kubernetes nagios monitoring tools ansible docker devops powershell linux english jenkins shell scripting communication skills amazon cloudwatch zabbix python ticketing tools solarwinds customer care microsoft azure monitoring servicenow itsm collaboration bash aws

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Softtek

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest companies and public sector organizations trust ...

Monitoring Agent @ Softtek

Home > IT Support