Engineer-Integrated Ops
- Orange Business
- 1 - 4 years
- Mumbai
- 8 months ago
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Job Description
- Excellent understanding of Network environment, equipment, protocols etc
- Excellent diagnostic and network troubleshooting skills with ability of quick identification and resolution of issues
- Excellent communication skills, customer focused approach
- Excellent interpersonal skills and the ability to communicate effectively at all levels and with all nationalities and cultures
- Proactive attitude to use his/her initiative to react quickly, to work effectively in emergency situations under minimum supervision
- Self-motivated and capable to work within a strong team environment is essential
- Decent understanding of ITIL framework
- Flexibility to work in 24x7 customer focused environment
- Must be fluent in English language Possession of multilingual skills is an asset
- Previous experience of Airline / Aviation industry or Airline environment preferred
- Ability to lead crisis bridge, bring all required entities in call, share meeting minutes, track actions and own incidents end to end
- Good understanding of Cisco routing and switching / MLAN technology
- Good understanding of SD WAN, APH-S & Zscaler solutions coupled with fair understanding of cloud services,SDWAN Fortinet & WLAN
- Good understanding of Telephony technologies
- Multitasking and able to perform under pressure
- No NI Rating in the last two performance reviews
Global Delivery & Operations
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Mumbai+ View Contact
Keyskills: Interpersonal skills Aviation Diagnostics Networking WAN Cloud Services Focus ITIL framework delivery operations cisco
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