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Head Of Operations @ Rage Coffee

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 Head Of Operations

Job Description

  • Single POC for CEO & leadership team for overall Ops P&L and human resource management
  • Working closely with the leadership team and Head of Departments to define rollout strategies, and drive the execution of new initiatives across the board including New Product Development
  • Reviewing and improving existing processes through automations, integrations, or changes in team structure to increase scalability, efficiency and quality of service
  • Support Operations departments to ensure targets are met, daily operations are running smoothly, and identify bottlenecks
  • Create a solid set of reporting structures to have accurate and actionable data easily available for our teams
  • Be accountable for key company metrics related to onboarding, satisfaction, retention and efficiency
  • Work with procurement, production, dispatch, logistics, sales, accounting & all stakeholders to ensure company is well prepared for growth
REQUIREMENTS
  • FMCG experience is MUST
  • Experience in Operations is MUST
  • Fluent in English
  • Excellent Oral and Written Communication skills

Job Classification

Industry: FMCG
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Head - Operations
Employement Type: Full time

Contact Details:

Company: Rage Coffee
Location(s): Delhi, NCR

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Keyskills:   Procurement Head Business Development Operations Manager ISO FMCG Sales accounting GMP New product development Human resource management Logistics

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Rage Coffee

Rage Coffee is a digitally native FMCG company that manufactures, markets & distributes innovative coffee products. The company has created craft coffee that is instantly consumable, affordable, comes in a variety of flavors is ready to mix - and is convenient to carry in biodegradable tube shot...