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Salesforce QA @ EXL

Home > Software Development

 Salesforce QA

Job Description

Responsibilities:

  • Develop and execute test plans to ensure all objectives are met.
  • Identify, record, and track software defects using a bug tracking system.
  • Work closely with developers to ensure defects are handled efficiently.
  • Perform regression testing to ensure changes do not impact functionality.
  • Create and maintain automated tests to streamline the testing process.
  • Assess and evaluate new Salesforce features and updates.
  • Collaborate with project managers and stakeholders to ensure all aspects of the system are tested and working perfectly.
  • Write clear and comprehensive test cases and test scripts.
  • Review user interfaces to ensure consistency and functionality.
  • Stay up to date with new testing tools and strategies to improve overall software quality.

Qualifications:

  • Minimum 5 years of experience as a Salesforce QA Engineer.
  • Functional knowledge of Salesforce Service Cloud, Experience Cloud, and Omnichannel preferrable.
  • Proven experience in developing and executing test plans and test cases.
  • Familiarity with AI technologies such as Einstein Bots/Agentforce/Data Cloud is preferable.
  • Strong problem-solving and analytical skills.
  • Excellent communication and teamwork skills.
  • Knowledge of REST and SOAP APIs for integrating Salesforce with external systems.
  • Ability to write unit tests and perform automated testing using Salesforce testing frameworks.
  • Familiarity with version control systems like Git.

Education / Certification:

  • Bachelors/University degree or equivalent experience.
  • Relevant certifications in Salesforce (e.g., Salesforce Certified Admin) are a plus.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: CRM Architect
Employement Type: Full time

Contact Details:

Company: EXL
Location(s): Noida, Gurugram

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Keyskills:   Salesforce QA Data cloud Einstein Bots

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EXL

https://iqexl.com/