Job Title: EV Caller & Authorization Specialist Location: Chennai Shift: Night Shift Experience Required: 1-5 Years Job Description: The EV (Eligibility & Verification) Caller is responsible for verifying patients' insurance coverage by calling insurance providers or using online portals. They ensure accurate recording of policy details, coverage limits, co-pays, deductibles, and benefit information.The Authorization Specialist secures prior authorizations for medical services by coordinating with payers and providers. They follow up on pending requests and ensure all approvals are in place before patient services are rendered.Key Responsibilities:
Contact insurance companies to verify patient benefits and eligibility
Document insurance responses accurately in the system
Identify and obtain required prior authorizations for procedures
Follow up on authorization requests and escalate when necessary
Maintain compliance with HIPAA and organizational policies
Coordinate with internal teams to resolve insurance or authorization issues
Perks And Benefits:
Opportunities for Career Advancement
Continuous Learning and Development
Regular Appraisals and Salary Increments
Positive and Supportive Work Environment
Vibrant and Inclusive Office Culture
Immediate Joining
Preferred Candidate Profile:
Graduate in any stream is mandatory.
Should have proficiency in Typing (25 WPM with 97% of accuracy)
1+ years of experience required.
Package up to 5LPA
Contact Details:
Contact Person - HR Revathi
Call or Text - hidden_mobile
Please note that Provana is operational 5 days a week and works from the office.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Back Office OperationsFunctional Area: Not SpecifiedRole/Responsibilies: EV Authorization Caller - Chennai || Immediate