Opportunity for Professional Services Manager @ Anthrolace

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Opportunity for Professional Services Manager

Anthrolace
4 - 8 yrs
Kolkata
7 years ago
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Desired Candidate Profile

Work with Enterprise clients to develop their business workflow requirements to clearly develop a process document that
captures various use cases and flow charts that would be automated using software platform
Review with engineering team as well as clients stakeholders to ensure the workflow document and use cases accurately
reflect what work has to be carried out
Clearly identify what areas client would carry out configuration work, and what configuration and engineering team would need
to act
Regularly review progress with internal and client team members to identify any issues or conflicts
Provide escalation reports to senior management to ensure proper resources can be assigned prior to any issues for
seamless resolution
Develop a clear understanding of clients business priorities and channel management objectives
Train client resources to ensure client can get full value of software and services
Work with Engineering & Customer Experience Management team to properly identify improvement areas related to product,
process and people
Clearly identify what creation solutions and actions are needed to resolve any product, process or people gap.

Required Skills:-

Advanced MS Office skills
Marketing Automation tool knowledge
CRM + ERP. For example Salesforce, SAP, Microsoft Dynamic etc.
Email Marketing
Social Marketing
Project Management
Project Management Tool. Example MS project, Teamwork, ZOHO etc.
Knowledge in wireframe tools. Example Moqups.

Education:

UG: Any Graduate - Any Specialization

PG: Any Postgraduate - Any Specialization

Doctorate: Doctorate Not Required

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Keyskills: Marketing Automation Channel Management Social Marketing CRM MS Project Email Marketing Customer Experience Management Project Management Senior Management Use Cases Salesforce SAP Microsoft Dynamic ERP Zoho

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Anthrolace

ANTHROPLACE Consulting Pvt Ltd Our client is a big data company which has created the largest consumer audience on mobile.

Opportunity for Professional Services Manager @ Anthrolace

Home > Project Management