Ticketing Executive
- Master Tour Organisers
- 2 - 4 years
- Pune
- 7 months ago
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Job Description
We are looking for an experienced and detail-oriented Ticketing Executive to join our team. The ideal candidate must have hands-on experience with Global Distribution Systems (GDS) such as Amadeus, Galileo & Sabre and be capable of handling domestic and international air ticketing efficiently. Candidates with an IATA Certification will be given preference.
Key Responsibilities:
- Handle domestic and international flight bookings using GDS platforms (Amadeus, Galileo & Sabre).
- Issue, reissue, and cancel tickets as per client requirements.
- Coordinate with airlines and customers for schedule changes, refunds, or special requests.
- Maintain accurate records of ticketing, invoicing, and fare calculations.
- Provide clients with the best routing and pricing options based on their needs.
- Ensure compliance with airline and IATA policies and procedures.
- Handle group bookings, corporate accounts, and urgent travel requests.
- Stay updated with industry trends, fare rules, and promotional fares.
Qualifications:
- Minimum 2 years of experience in air ticketing with strong command of GDS (Amadeus/Galileo).
- Knowledge of international routing, airline fare rules, and ticketing policies.
- Familiarity with BSP/IATA procedures is highly desirable.
- IATA Certification or relevant training is a plus.
- Strong communication and customer service skills.
- Detail-oriented with good problem-solving ability.
- Ability to handle pressure and meet deadlines.
Job Classification
Industry: Travel & TourismFunctional Area / Department: Aviation & AerospaceRole Category: Flight & Airport OperationsRole: Ticketing & Reservation ExecutiveEmployement Type: Full timeContact Details:
Company: Master Tour OrganisersLocation(s): Pune
Keyskills: Amadeus Client Coordination Cancellation Air Ticketing Passenger Handling IATA Rescheduling Fares International Ticketing Domestic Ticketing Reservation Airlines Refunds Sabre Galileo
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