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Salesforce CPQ Support Engineer @ Vrinchi Infotech

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 Salesforce CPQ Support Engineer

Job Description

Role & responsibilities :-

  • Act as the subject matter expert (SME) for Salesforce CPQ (Steelbrick) design, development, and support.
  • Develop and maintain custom Apex classes, triggers, LWC, Visualforce pages, and flows.
  • Implement and troubleshoot Salesforce CPQ configurations product bundles, pricing rules, discount schedules, quote templates, etc.
  • Collaborate with business analysts and stakeholders to gather requirements and convert them into scalable technical solutions.
  • Lead and conduct workshops, design sessions, and technical documentation.
  • Manage and support CPQ integrations with external systems (billing, ERP, pricing engines, etc.).
  • Maintain data integrity and support data migrations, including use of Data Loader and SOQL tools.
  • Utilize Agile/Scrum and JIRA tools for task management and sprint planning.
  • Monitor and address production issues promptly during EST working hours.

Required Skills:

  • 5+ years of hands-on experience in Salesforce platform development.
  • 3+ years of direct experience with Salesforce CPQ (configuration, development, and support).
  • Proficiency in Apex, SOQL, SOSL, LWC, and Flow Builder.
  • In-depth understanding of Salesforce data model, CPQ object model, and governor limits.
  • Knowledge of integration patterns and tools (REST/SOAP APIs, middleware, etc.).
  • Strong knowledge of Salesforce security model, sharing rules, and permission sets.
  • Ability to work independently and handle escalations and production support.
  • Excellent verbal and written communication skills.
  • Experience with JIRA and Service Management systems.

Preferred candidate profile

  • Salesforce Certified Administrator (must).
  • Salesforce CPQ Specialist Certification (preferred).
  • Knowledge of Salesforce Billing or Revenue Cloud is a plus.
  • Experience working in global support environments with night shift or EST timezone.

Location: Pune (headquarters), Bangalore, Hyderabad, Nagpur, and Noida (Shift: EST Timezone 6:00 PM to 3:00 AM IST)
Experience: 5+ Years in Salesforce Development, 3+ Years in Salesforce CPQ
Certifications Required: Salesforce Administrator Certification (preferred: CPQ Specialist)

Interested can share cv to co****t@vr************h.com

Job Classification

Industry: Software Product
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Vrinchi Infotech
Location(s): Hyderabad

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Keyskills:   Apex SOQL and Flow Builder. SOSL Cpq LWC JIRA

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₹ 10-14 Lacs P.A

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Vrinchi Infotech

At VRINCHI Infotech, we redefine the power of staff augmentation by providing top-tier talent tailored to your business needs. Whether you need additional support for a short-term project or long-term strategic initiatives, our expert resources seamlessly integrate with your in-house team, ensurin...