Sr Manager - Payment Posting | US Healthcare | Navi Mumbai
- INFINX
- 12 - 15 years
- Mumbai
- 8 months ago
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Job Description
Skills:
- Proven experience as Manager or similar position.
- Experience with recruiting and performance evaluation processes.
- Familiarity with financial and customer service principles.
- Good math skills with the ability to create and analyse reports, spreadsheets
- Proficient user of MS Office (MS Excel in particular).
- Leadership and organizational abilities.
- Strong Interpersonal and communication skills.
- Problem-solving attitude.
- Willingness to work in US Shift.
Job Description: Delivery of RCM work per SOWs, maintain client confidence, expand team in terms of RCM capability across multi-specialty and billable resources, improvement in process standards and coder efficiency.
Job Responsibilities
- Improve Quality/Teams Performance
- Developing the team to execute business operations and cater to projected growth efficiently
- Manage all facets of professional billing revenue cycle processes; Payment Posting/Credit Balance/Refunds/ Medical Billing.
- Conduct performance appraisals for the Manager and assist with reviews of Users
- Planning and managing the unit's operations and ensuring its success as a profit center
- Training the team and developing operating processes & systems to deliver outstanding client services
- Innovate to optimize production and constantly improve Production, Quality, and Turnaround Time
- Analyzing the workflow to improve process quality and enhance productivity
- Developing the organization's policies to motivate & retain the workforce, manage the fund's flow, and general administration.
- Responsible for attendance across client teams, Development and maintenance of SOP, and other documentation to ensure uniformity across teams and processes Transition Management
- Submits periodic reports to the superiors on the performance and the growth plans available with the client
- Contribute towards minimizing attrition & absenteeism
- To be considered for this position, applicants need to meet the following qualification criteria:
- Minimum 2 year of experience as Manager in End-to-End RCM
- Well-organized, highly efficient with a keen eye for detail
- Excellent Communication and Interpersonal skills
- Strong quantitative ability
Having working experience on Imagine software will be an added advantage
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: INFINXLocation(s): Mumbai
Keyskills: US Healthcare Payment Posting Cash Posting Credit Balance
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INFINX
About Infinx:Infinx provides revenue cycle management (RCM) solutions for healthcare practices. Combining the strength of our cloud-based RCM platforms with our expert team of certified medical coders and billing specialists, we deliver solutions that focus on increasing revenue and improving cash...
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