AI Product Specialist
- Capco
- 3 - 5 years
- Kolkata
- 8 months ago
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Job Description
We are seeking a detail-oriented and strategic AI Product Specialist to support the implementation and governance of AI solutions within our HR ecosystem, primarily leveraging SAP SuccessFactors. This role is instrumental in coordinating cross-functional teams, overseeing AI feature testing, ensuring responsible AI practices, and tracking performance metrics to support data-driven HR decisions.
Key Responsibilities:
AI Implementation Integration:
- Lead and support the rollout of AI-driven features and functionalities within SAP SuccessFactors including virtual agents, predictive analytics, and intelligent recommendations.
- Collaborate with HR, IT, and vendor teams to integrate AI capabilities aligned with business needs.
- Evaluate and advise on agentic AI capabilities and their potential integration into HR workflows.
- Responsible AI Governance
- Ensure compliance with internal and external AI governance standards (e.g., Responsible AI frameworks, country compliance).
- Review and document RAI risks, mitigation actions, and audit trails throughout the development lifecycle.
- Testing Quality Assurance
- Design and oversee test cases for AI features, including validation of outcomes across diverse user scenarios.
- Monitor for bias, accuracy, performance, and user acceptance of AI outputs.
- Cross-functional Coordination
- Collaborate with product managers, data scientists, HR stakeholders and compliance teams to ensure successful end to end implementation.
- Manage communication between stakeholders to ensure AI product milestones are met.
- Metrics Reporting
- Define and track KPIs to measure the performance and adoption of AI features.
- Support the development and visualization of AI dashboards to provide insights on usage, fairness, and efficiency. Continuous Improvement
- Serve as a liaison between business stakeholders and technical team to ensure AI implementations meet both user expectations and regulatory requirements.
- Gather user feedback and partner with vendors to enhance AI functionality and user experience.
- Stay current on emerging AI trends in HR tech and recommend innovations that align with business goals.
Job Classification
Industry: BankingFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: Functional ConsultantEmployement Type: Full timeContact Details:
Company: CapcoLocation(s): Kolkata+ View Contact
Keyskills: Usage SAP Manager Quality Assurance Management consulting Cross functional coordination HR Test cases Continuous improvement Financial services Auditing
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