Process Associate @ IGT Solutions

Job Description

Job Role: -1. Ticket booking. cancelation, Flight delays over voice.
2. Solving queries related to Refund and baggages.
3. Informing customers related to the flights.
4. Ready to work in Inbound voice process .HR connect - Ms Durga - 80721 35893

Required Candidate profile

Extra Benefits: -
1. Incentives up to INR 5,000
2. One side transport available Shift Time & Week Off: -
6 Days working 24*7 Rotational Shifts
Rotational Week Off.
Excellent Communication

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   Customer Service Inbound Calls Customer support Customer Care Ticketing Customer Calling CRT Semi Voice Inbound voice process Voice Process Voice Support Reservation Airline Process fresher Airlines CSE Travel Process International Voice Air Ticketing Hotel Booking