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Content Moderator @ Sutherland

Home > Content, Editorial & Journalism - Other

 Content Moderator

Job Description

Job description

SUTHERLAND GLOBAL SERVICES is hiring for Content Moderator || Hyderabad Location ||

Designation: Associate / Analyst

Responsibilities:

1. Monitor, moderate egregious content (text, image, video & sound) such as per customer's preset guidelines.

2. Approval/ rejection of content in compliance & non-compliance with customer guidelines, respectively - Child sexual abuse imagery, terrorism & violence, etc.

3. Study the content, use the knowledge base to assign the specific policy of violation, while reporting an objectionable content

4. Clock the required login hours to maintain daily utilization requirements

5. Keep track of content inflow.

6. Identify gaps/ gray areas in policies & guidelines based on ground truth data.

7. Store, document edge cases, nuanced examples among moderated content to create referenceable repositories.

Skills:

1. 1+ year experience in Digital Safety / Trust & Safety domain as a content moderator, social media moderator or equivalent experience print/ digital/ TV

2. Excellent English skills oral and written.

3. Required to work in night shift hours & weekends (24*7 shifts)

4. Ability to work under pressure and make sound judgment calls; ability to handle egregious content

5. Any graduation degree

**Immediate to 15 days notice period candidates are preferred**

Role: Other

Industry Type: BPM / BPO

Department: Other

Employment Type: Full Time, Permanent

Role Category: Other

Education

Under Graduate is also eligible

Key Skills

Skills highlighted with are preferred key skills

  • Content Moderation
  • Social Media Content
  • Content Curation
  • Content Review

Job Classification

Industry: BPM / BPO
Functional Area / Department: Content, Editorial & Journalism
Role Category: Content, Editorial & Journalism - Other
Role: Content, Editorial & Journalism - Other
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Hyderabad

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Keyskills:   Content Management Content Curation Content Moderation Content Review Social Media Content

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₹ -3.5 Lacs P.A

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Sutherland

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