Job description
SUTHERLAND GLOBAL SERVICES is hiring for Content Moderator || Hyderabad Location ||
Designation: Associate / Analyst
Responsibilities:
1. Monitor, moderate egregious content (text, image, video & sound) such as per customer's preset guidelines.
2. Approval/ rejection of content in compliance & non-compliance with customer guidelines, respectively - Child sexual abuse imagery, terrorism & violence, etc.
3. Study the content, use the knowledge base to assign the specific policy of violation, while reporting an objectionable content
4. Clock the required login hours to maintain daily utilization requirements
5. Keep track of content inflow.
6. Identify gaps/ gray areas in policies & guidelines based on ground truth data.
7. Store, document edge cases, nuanced examples among moderated content to create referenceable repositories.
Skills:
1. 1+ year experience in Digital Safety / Trust & Safety domain as a content moderator, social media moderator or equivalent experience print/ digital/ TV
2. Excellent English skills oral and written.
3. Required to work in night shift hours & weekends (24*7 shifts)
4. Ability to work under pressure and make sound judgment calls; ability to handle egregious content
5. Any graduation degree
**Immediate to 15 days notice period candidates are preferred**
Role: Other
Industry Type: BPM / BPO
Department: Other
Employment Type: Full Time, Permanent
Role Category: Other
Education
Under Graduate is also eligible
Key Skills
Skills highlighted with are preferred key skills

Keyskills: Content Management Content Curation Content Moderation Content Review Social Media Content
\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.