RM - Business Banking
- ICICI Bank
- 3 - 8 years
- Mumbai
- 8 months ago
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Job Description
Essential Services : Role & Location fungibilityAt ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding thatBanking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.
About the roleAt ICICI Bank, you get an opportunity to engage with high-value customers of ICICI Bank and offer 360 degree-banking solutions. As a Relationship Manager - Business Banking, you will have the opportunity to provide banking solutions for Micro, Small, and Medium Enterprises (MSME) and mid-size corporates. You will collaborate with various teams within the Bank to ensure a quick turnaround time for all client requirements. You will continuously strive to extend our market reach through expert discovery and exploration of new and untapped business opportunities and relationships. Following the Banks philosophy of Fair to Customer, Fair to Bank, you will take the initiative and help ICICI Bank to become the preferred Bank amongst the target group. Key accountabilities include customer feedback and defined business outcomes.
Create service excellence by collaborating with customers through their life cycle and offering suitable products and services based on their finances.
Business DevelopmentEnsuring growth in Deposits and Loan books by offering 360-degree banking solutions that meet the needs of our customers.
Cross selling & CollaborationOffer products based on customer needs while collaborating with other teams in the bank for suitable product offerings.
Enhance the portfolio qualityMaintain the quality of the loan book and conduct due diligence on the business flows and overdue.
Customised SolutionsCollaborate with product specialists, subject matter experts, and credit and service teams to ensure structured and customised solutions.
Behold our valuesWork to uphold our core value of being Fair to Customer, Fair to Bank.
Qualifications & SkillsEducational Qualification
MBA, Chartered Accountants, Engineers & Graduates with relevant work experience in the area of Relationship Management across industries
Synergise with TeamDevelop and implement an overarching sales and customer relationship strategy, sales processes, and structure.
Communication SkillGood oral and written communication skills.
Market SensingMonitor and evaluate industry trends, customer drivers and potential partnerships.
Job Classification
Industry: BankingFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Relationship ManagerEmployement Type: Full timeContact Details:
Company: ICICI BankLocation(s): Mumbai
Keyskills: Relationship Management Customer Service Banking customer relationship strategy sales processes Business Development Cross selling
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