Service Max Developer
- Tata Consultancy
- 4 - 9 years
- Bengaluru
- 8 months ago
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Job Description
Dear Candidate,
Greetings from TATA Consultancy Services!!
Thank you for expressing your interest in exploring a career possibility with the TCS Family.
Hiring For:- ServiceMax Developer
Location: Bangalore.
Experience: 4 to 12 years
Role & responsibilities
The ServiceMax Developer should help build solutions on ServiceMax that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible. He/she should be able to advise solutions to the challenges encountered by Field service teams, making best use of ServiceMax product features and capabilities, and Industry best practices. He/she should have excellent understanding of Salesforce & ServiceMax platform configuration and development. He/she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders.
Key Responsibilities:
- ServiceMax implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development
- Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to senior and junior developers
- Provide the necessary guidance to estimate user stories
- Clarify any ambiguity with the user story requirements and baseline the estimation
- Deliver Field Service Lightning application architecture, and guide development, integration, distributed data management, and application testing teams.
- Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.
- Working with customers to analyze and resolve Salesforce and SERVICEMAX product related issues/requirements
- Participate in the full software development life cycle from technical design to development, testing and deployment.
- Design and develop solutions that best leverage the ServiceMax features to support critical business functions and meet project objectives, business requirements and customer goals
- Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives.
- Develop, test, and document custom development, integrations, and data migration elements of SERVICEMAX implementation.
- Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results.
- Provide thought & technology leadership on Field Service Management to customer & Practice
Qualifications, Experience & Specialist Skills:
Essential:
- Experience in at least one ServiceMax project is essential.
- Excellent understanding of Field service business Workforce Management, Asset Service Management, Warranty & Service Contract Management
- Salesforce Platform Architecture expertise
- Excellent knowledge of SERVICEMAX Configuration & Customization
- Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura) required.
- Integration skills
- 6+ years IT/FSM/SFDC experience preferable
- Minimum 4 years of experience as Salesforce Development Experience.
- Minimum 2 years experience on SERVICEMAX Configuration and development
- Experience with multiple Field Service Management products will be an added advantage
- Experience in Lightning Web Components(LWC) development will be added advantage
Preferred candidate profile
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT SecurityRole: Application Security EngineerEmployement Type: Full timeContact Details:
Company: Tata ConsultancyLocation(s): Bengaluru
Keyskills: Servicemax Field Service Service Management
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