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Inside Sales advisor @ Shaadi.com

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 Inside Sales advisor

Job Description

The Inside Sales Advisor is responsible for driving sales growth by engaging with potential customers through various communication channels. This role requires a proactive approach to identify customer needs, provide solutions, and close sales while maintaining a high level of customer satisfaction.

Duties and Responsibilities
  • Engage with potential customers via phone, email, and other communication channels to generate sales leads.
  • Conduct product presentations and demonstrations to prospective clients.
  • Develop and maintain strong relationships with customers to ensure repeat business.
  • Collaborate with the sales team to achieve monthly and quarterly sales targets.
  • Provide feedback to management on customer needs and market trends.
  • Train and mentor junior sales team members as needed.
Qualifications and Requirements
  • 1-10 years of experience in inside sales or telesales.
  • Proven track record of meeting or exceeding sales targets.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Familiarity with CRM software and sales tools.
Key Competencies
  • Excellent negotiation and closing skills.
  • Strong problem-solving abilities.
  • Ability to adapt to changing market conditions.
  • Time management and organizational skills.
  • Customer-focused mindset.
Performance Expectations
  • Achieve individual sales targets on a monthly and quarterly basis.
  • Maintain a high level of customer satisfaction and retention.
  • Provide regular reports on sales activities and outcomes to management.
Salary and Benefits

Competitive salary commensurate with experience, along with performance-based bonuses. Benefits include health insurance, retirement plans, paid time off, and opportunities for professional development.

Job Classification

Industry: Internet
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Direct Sales Executive
Employement Type: Full time

Contact Details:

Company: Shaadi.com
Location(s): Kolkata

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Keyskills:   Health insurance Sales Advisor Interpersonal skills Sales Telesales Customer satisfaction Time management Management Inside sales CRM

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