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Senior EUC & Infra Engineer @ Brillio

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 Senior EUC & Infra Engineer

Job Description

Role & responsibilities


  • Provide L1/L2 support for end-user computing issues across devices, applications, and networks.
  • Maintain and troubleshoot Windows OS, device drivers, printers, scanners, and local file services.
  • Administer Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive).
  • Handle incidents, service requests, and change implementation via ITSM platforms.
  • Support Active Directory operations and GPO enforcement for endpoint control.
  • Perform patching and OS updates through Microsoft Intune and monitor device compliance.
  • Assist with AVD access issues, RDS sessions, and device remoting tools.
  • Maintain endpoint antivirus and encryption policies as per compliance requirements.
  • Ensure proper documentation, SOPs, and update knowledge base articles.

Certification:


  • Microsoft 365 Fundamentals (MS-900) or MD-100 certification preferred.
  • Good understanding of ITIL processes (Incident, Request, Change).
  • Strong troubleshooting skills for endpoint devices and Windows OS.

Tools:


  • Device Mgmt: Microsoft Intune, SolarWinds
  • User & Access: Active Directory, GPOs, AVD
  • Collaboration: Microsoft 365 Suite (Outlook, Teams, SharePoint)
  • Support & Ticketing: ServiceNow or similar ITSM platform
  • Security: Microsoft Defender for Endpoint, BitLocker
  • Monitoring: Meraki Dashboard, Windows Event Logs

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Brillio
Location(s): Bengaluru

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Keyskills:   Intune SCCM azure AD Desktop Support Laptop Support Application Packaging Active Directory

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₹ 6-16 Lacs P.A

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Brillio

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