Customer Care Representative - Immediate joiner
- Alaric Ventures
- 0 - 3 years
- Mohali, Chandigarh
- 8 months ago
- Email to a friend
- Report this job
Job Description
DETAILED JOB DESCRIPTION
Organization: Alaric Ventures
Location: Bestech Towers (Sector 66-Mohali)
Position: Customer Care representative
Experience: 1-3 years and Freshers can also apply
Why to Join ALARIC VENTURES
- Known as career builders and paymasters.
- Best and unbeatable benefits for the employees.
- Effective career and financial progression system.
- Most organic and friendly work environment.
- Plethora of success and growth stories.
Position Overview:
We are looking for a highly motivated and enthusiastic Individual for Customer care representative role for our US clients infrastructure management. You will be responsible for troubleshooting Internet browsers (EDGE, Firefox and Mozilla). Being a Customer care representative this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment.
Required skills:
- Excellent Interpersonal skills
- Strong problem-solving skills and attention to detail.
- Eagerness to learn and adapt to new technologies.
- Ability to work well in a team and independently.
- Analytical and troubleshooting skills.
- Knowledge about internet browsers EDGE, Mozilla and Firefox
- Basic understanding of Operating systems (windows)
Education and/or Experience:
- Any Technical qualifications (BCA, Btech, B.Sc.-IT).
- 1-3 years of experience and Freshers can also apply.
- This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success.
Client Service:
- Provide outstanding client service, responding promptly and professionally across communication channels.
- Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs.
Shift timing and working hours:
- Night shifts and Rotational shifts
- 5 Days working in a week
Benefits and compensation:
- Group Health insurance and other benefits.
- The Best working culture and opportunities for professional growth.
- Learning opportunities in leading technologies
- Compensation as per Market Standard
- Training and development programs.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: FreshersContact Details:
Company: Alaric VenturesLocation(s): Mohali, Chandigarh
Keyskills: Customer Care Troubleshooting Skills Communication Skills Browser troubleshooting Mozilla Edge Firefox Interpersonal Skills
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