Senior Manager, Business Operations @ NCR Corporation

• Strategic Planning & Execution:
  • Develop and implement long-term operational strategies that align with the company's overall goals.
  • Analyze business processes, identify areas for improvement, and recommend and effect solutions
  • Monitor industry trends and competitor activities to identify opportunities and threats.
  • Set and track key performance indicators (KPIs) to measure operational performance.
• Operational Management:
  • Oversee all aspects of business operations, including supply chain, logistics, IT, and customer service and intervene if required
  • Ensure efficient and effective workflows and processes.
  • Lead and motivate cross functional , Cross- geography teams to achieve operational objectives.
• Communication & Collaboration:
  • Communicate effectively with all levels of the organization, including senior management, cross-functional teams, and external stakeholders.
  • Represent the company at industry events and conferences.
  • Foster a collaborative and positive work environment.
  • Build and maintain strong relationships with key partners and vendors.
• Problem-Solving & Decision-Making:
  • Identify and resolve operational issues and challenges.
  • Make data-driven decisions to improve operational performance.
  • Stay informed about industry best practices and emerging technologies.

II. Required Skills & Qualifications:

• Education: Bachelor's degree in Business Administration, Operations Management, or a related field; MBA or other advanced degree preferred
• Experience: Proven experience in operations management, with a track record of success in driving operational efficiency and growth.
• Leadership & Management: Strong leadership, management, and communication skills.
• Strategic Thinking: Ability to develop and implement long-term operational strategies.
• Analytical Skills: Strong analytical , problem-solving and presentation skills
• Financial Acumen: Understanding of financial principles , ability to understand financial statements and take decisions based on financial analysis .
• Project Management: Experience in managing complex projects and initiatives would be an added advantage