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Telecom Engineer @ IGT Solutions

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 Telecom Engineer

Job Description

Role : Telecom Engineer with NICE inContact

Location: Gurugram

Mode: Work from Office 24*7


Education and Essential Experience:

  • Bachelor degree in Engg.
  • 4 + years overall experience.
  • Mist have exp in NICE inContact CXone solutions, including voice, chat, email, and SMS channels.
  • Collaborate with architecture teams to design and implement call flows, IVR systems, and backend integrations using API
  • Good to have Contact Center domain exp
  • Certifications in contact center management or NICE CXone platforms are advantageous

IGT Solutions provides equal employment opportunities to all individuals based on jobrelated qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Telecom
Role: Telecom - Other
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills:   Contact Center Incontact Cloud Nice Telecom CXone

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...