Associate Director of Product
- Uplers
- 15 - 20 years
- Bengaluru
- 8 months ago
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Job Description
Responsibilities:
- Partner with senior leaders to define and align the business and product vision for payments at Wayfair
- Deliver measurable impact (e.g., improving authorization rates and reducing costs) across core payments systems including authorization, settlement, routing, and tokenization
- Lead, develop, and mentor a team of 6+ Bangalore-based product managers, fostering a high-performance, customer-obsessed product culture
- Partner deeply with Engineering and Data Science to build a resilient, scalable, and secure payments infrastructure supporting multiple programs and lines of business
- Shape technology strategy and product roadmaps with Wayfairs 20+ global external payments vendors and partners streamlining working models, processes, and solutions
- Lead cross-functional teams in roadmapping, prioritization, and product delivery across key domains, including Cart & Checkout, Loyalty, Financing, Payments, Fraud, and Gift Cards
- Drive collaboration across internal stakeholders while incorporating external industry insights to shape investment decisions and surface opportunities for innovation
- Act as a key voice for Payments, providing senior stakeholders with clear, data-backed perspectives on priorities, trade-offs, and product value
- Regularly monitor performance of initiatives and communicate performance metrics to key stakeholders
- Leverage data to understand risks, impacts, scope and priorities of our business objectives, and enable the teams to drive results
- Establish operating models and decision frameworks that accelerate execution and increase cross-functional alignment
Qualifications:
- 15+ years of experience in product management, including significant work in Payments or FinTech at scale (UX and Platforms, strong record of success)
- Proven people leadership experience with a track record of coaching, mentoring, and building high-performing product teams of 6+ PMs, particularly in distributed settings
- Deep domain expertise in the Payments ecosystem, with strong hands-on understanding of authorization, routing, tokenization, and related systems
- Proven tenure building and shaping external vendor partnerships
- Excellent analytical and problem-solving skills, with experience in hypothesis-driven thinking and converting data into actionable insights
- Strong strategic instincts and the ability to balance long-term platform investments with immediate business needs
- Excellent communication and stakeholder management skills, with the ability to influence across domains and at all levels of the organization
- Sufficient technical fluency to engage in architecture, infrastructure, and system design decisions. Able to extract and guide the necessary trade-off decisions as needed between value, scalability, and time horizon
Job Classification
Industry: Software ProductFunctional Area / Department: Product ManagementRole Category: Product Management - TechnologyRole: Product HeadEmployement Type: Full timeContact Details:
Company: UplersLocation(s): Bengaluru+ View Contact
Keyskills: Product Management Fintech Payments Platform
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