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Quality Process Excellence( Pex)- Am/dm - Navi Mumbai @ Hexaware Technologies

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 Quality Process Excellence( Pex)- Am/dm - Navi Mumbai

Job Description

Quality process excellence( PEX)- AM/DM - Navi Mumbai


Six Sigma Green Belt OR Black Belt certification


  • Graduate in any stream
  • Analytics
  • Good knowledge of MS Office
  • Descent knowledge of statistical tools
  • Drive the Six Sigma culture and initiative across the organization with commitment, passion and persistence
  • Ensure Positive contribution to the companys Gross margins and Operating margins.
  • Lead/ participate in Six Sigma and Lean projects.
  • Identify and Mentor Six Sigma and Lean projects
  • Mentor Green Belt Trainees
  • Participate in consulting assignments Internally and at Client site
  • Support/ Enable change management ensuing from the projects
  • Value stream Mapping/ Process mapping
  • Follow up on action items
  • Recommend new/ improvements to delivery models
  • Identify and ensure implementation automation projects, process improvements and cost optimization opportunities.
  • Support maintenance of World Class Delivery standards
  • Support Initiatives from CEOs office through CEO PMO
  • Create reports for COO, Functional headsOperational Heads and QPE.
  • Monitor dashboards and issues for early warning signals and trends.
  • Support for RFP, RFI, Sales Collaterals.
  • Six Sigma and other (ARM grid) trainings.
  • Participate in various meetings as part of the profile

Job Responsibilities :

(Desired)

  • Should have done projects for Green Belt and Black Belt
  • Good Communication skills
  • Good interpersonal skills

Criteria :

(Must have)

  • Must have driven process improvement plans/continuous improvement in customer service domain.
  • Should be aware of DMAIC & Hypothesis Testing
  • Graduate

Criteria :

(Desired)

  • Added advantage Mini Tab.
  • Should be aware of 7 QC tools.

Shifts timings: Flexible shifts

Week Off :Saturday & Sunday

Transport :NA


Job Classification

Industry: BPM / BPO
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Process Excellence / Six Sigma Manager
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills:   Continuous Improvement QPE Process Excellence Pex Green Belt Business Improvement Quality Process Excellence Business Excellence Lean Six Sigma Black Belt Process Re-engineering

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...