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DC - IT Monitoring Engineer @ 3i Infotech

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 DC - IT Monitoring Engineer

Job Description

Job Description:
  • Drive P1/P2 calls as needed.
  • Monitor and maintain global infrastructure; telecommunications circuits, routers, network devices, servers, storage etc. using industry standard tools
  • Monitor applications and services; URLs, applications, middleware for potential issues and risks etc. using industry standard tools.
  • Respond to alerts and risks following established procedures to ensure customer SLAs are maintained.
  • Log, Report and Escalate service incidents and risks to specialists using standard ITSM tools and procedures.
  • Work shifts as allocated to ensure 24 x 7 x 365 cover for services.
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Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: 3i Infotech
Location(s): Bengaluru

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Keyskills:   Executive Networking ITSM Middleware SLAS Monitoring

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3i Infotech

3i Infotech is a global IT products & services company committed to Empowering Business Transformation. A comprehensive set of IP based software solutions (20+), coupled with a wide range of IT services, uniquely positions the company to address the dynamic requirements of a variety of industry ...